Privacy Policy

1. Who We Are

KnowURCard Inc. (“Company,” “we,” “our”) operates the KnowURCard website and mobile app (together, the “Service”). If you have questions, contact our Data Protection Officer at privacy@knowurcard.com.

2. What We Collect & Why

CategoryExamplesPurpose / Legal Basis
Account DataName, email, hashed password, referral codeContract – create and secure your account
Card & Offer DataCredit-card names you add, searches, selected offersContract & Legitimate Interest – personalised results
Device & LogIP, browser UA, cookies, search keyword, page nameSecurity / analytics
Referral MetricsReferrer ID, referral count, pointsLoyalty programme

3. How We Use Your Data

  • Deliver personalised cashback recommendations
  • Administer referral points and rewards
  • Send account or promo e-mails (opt-out anytime)
  • Detect fraud, secure the Service, comply with law

4. Cookies & Analytics

We use essential cookies to keep you signed-in and remember filters, plus Google Analytics for aggregated usage stats. You can disable non-essential cookies via the banner; essential cookies remain so the site works.

5. Sharing & International Transfers

We host on AWS (us-east-1), send e-mails via SendGrid, and use Google Analytics. Data may be processed in the USA; we rely on Standard Contractual Clauses or the EU-U.S. Data Privacy Framework where required.

6. Retention

Account data is kept while your account is active. Search logs roll off after 18 months. Back-ups persist up to 30 days.

7. Your Rights

You may access, correct, delete or export your data, object to processing, or opt-out of “sale / share” under CCPA. We respond to verified requests within 30 days.

8. Security

All traffic is encrypted (TLS 1.3); data at rest is AES-256; we use role-based access and annual penetration tests.

9. Third-Party Links

Issuer or merchant links on our site lead to their own privacy notices. We are not responsible for their content.

10. Changes

Changes to this policy will appear here and, when material, by e-mail 7 days before they take effect. Version 1.0, effective 25 May 2025.

11. Contact

Email: privacy@knowurcard.com | Phone: +1-800-123-4567